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Frequently asked questions
What is Syzygy Specialty Coffee Roasters?
We’re a family-owned specialty coffee roastery focused on quality, sustainability, and taste — inspired by coffee and astronomy so you can enjoy a better cup at home while exploring the cosmos.
What is specialty coffee?
Specialty coffee is traceable to its origin and meets strict quality standards from harvest to brew. It scores 80+ on the SCA scale and involves farmers, buyers, roasters, and baristas working in alignment — so the cup reflects where it came from.
What does SYZYGY mean?
Syzygy means an alignment of three or more celestial objects — like an eclipse. We use it for our process from harvest to roast: everything lined up the right way.
How do you pronounce SYZYGY?
See-zee-gee (ˈsizijē).
Where are you based?
Florida, USA — we roast in Miami.
How fresh is Syzygy coffee?
We roast in small batches and ship soon after. Check the roast date on your bag and brew within a few weeks for peak flavor.
Whole bean or ground?
Whole bean stays fresher longer. If you need pre-ground, choose the grind that matches your brew method on the product page.
How should I store my coffee?
Airtight container, away from heat, light, and moisture. Skip the fridge/freezer for daily use — condensation dulls aroma.
Do you offer subscriptions?
Yes — weekly, every two weeks, every three weeks, or monthly. Pick whole bean or a grind that fits your brewer. Sign up here.
What is your return policy?
Coffee is perishable and roasted to order, so we can’t accept returns. If something’s wrong with an order, email pc@syzygycoffee.com within 30 days — we’ll help.